Before You Start
You need access to the Admin area to view audit logs.
Required permissions may include:
Access to Admin
Permission to view Logs
Permission to review admin activity
Permission to view audit details
If you cannot see the Logs tab, ask an administrator to check your role permissions.
Go to Admin > Logs
From the left navigation menu, click Admin.
At the top of the page, click Logs.
The Logs page shows Audit Logs, which record admin actions taken across your organisation.
Review the Audit Log Table
The audit log table shows a list of recorded actions.
Columns shown include:
Date & Time
User
Event
IP Address
Each row shows who performed the action, what action was recorded, when it happened, and the IP address linked to the activity.
You can click the arrow on the right side of a log row to view more details.
Search Logs
Use the search field to find specific log entries.
You can search by:
User
Action
IP address
This is useful when you need to find activity from a specific person or investigate a specific admin action.
Filter Logs
Click Filter to open the filter panel.
Available filter options include:
Status
Action Contains
Outcome Contains
Service
Use these filters to narrow down the logs based on the action, result, or system area involved.
Click Done to apply the filters.
Click Reset to clear the selected filters.
Filter by Date
Click the date range button beside Filter.
The Filter by date window will open.
You can:
Choose a preset period from Select Period
Pick a custom start and end date
Click Done to apply the date range
Use this when you only want to review logs from a specific day, week, or date range.
Move Through Log Pages
Use the Previous and Next buttons at the bottom of the table to move through additional log entries.
If there are many audit logs, they will be shown across multiple pages.
Important Notes
Audit logs help track admin activity across the organisation.
Logs include the user, event, date and time, and IP address.
Use search and filters together to find specific activity faster.
Date filters are useful when reviewing actions from a particular period.
Audit logs are helpful for security, compliance, and troubleshooting.
Troubleshooting
If you cannot find a log entry:
Check the selected date range.
Clear any active filters.
Try searching by user name, action, or IP address.
Use Next to check additional pages.
If the filter results look incomplete:
Click Reset in the filter panel.
Reapply only the filters you need.
Confirm that the correct date range is selected.
If you cannot access the Logs page:
Confirm that you are in Admin.
Ask an administrator to check your role permissions.