Before You Start
You need access to Child Safety and Reportable Conduct.
The RCS Register is a master tracker for reportable conduct scheme cases. It helps users review key compliance dates, reporting milestones, outcomes, and closure status in one table.
Open the RCS Register
From the left sidebar, open Child Safety.
Select Reportable Conduct.
At the top of the Reportable Conduct page, select RCS Register.
This opens the RCS Register (Master Tracker) page.
Review the register purpose
The RCS Register is used for statewide commission compliance tracking and investigation outcomes.
Use this page to quickly check:
Case references
Matter type
Date aware
Commission notification status
3-day reporting status
Interim and final submission status
Investigation progress
Outcome
Workforce actions
CAPA
Closure status
Search the register
Use the Search field to find a case in the register.
You can search by details such as:
Case ID
Matter type
Status
Outcome
This is useful when the register contains many cases.
Review the register columns
The RCS Register table includes the following columns:
Case
Type
Date Aware
Commission Notified
3-Day
Interim Submitted
Final Submitted
Investigation
Outcome
Workforce Action
CAPA
Closed
Use these columns to track whether each case has met its reporting and investigation requirements.
Review case rows
Each row represents one reportable conduct case.
The row may show:
The case reference, such as RCS-2026-0002
The type, such as allegation
The date aware
Submission or notification fields
The current outcome
The closed date, if the case has been closed
If a field shows a dash, it means that information has not been recorded or does not apply yet.
Check the outcome status
Review the Outcome column to see the current case result or status.
Examples may include:
closed
final_report_pending
Use this column to understand where the case currently sits in the reporting or closure process.
Use the case tabs if needed
If you need to review a case in more detail, use the other Reportable Conduct tabs:
All Cases
Active
Action Required
Closed
Drafts
NDIS Register
You can open the case from the case list to review the full case workspace.
Important Notes
The RCS Register is a tracking view. It does not replace the full case workspace.
Some register fields may remain blank until reports are generated, submitted, or case actions are completed.
The Date Aware field is important because reporting deadlines are based on when the organisation became aware of the matter.
The register helps track compliance and investigation progress across all reportable conduct cases.
Troubleshooting
If a case is missing from the RCS Register, check the All Cases tab first.
If a field is blank, open the case workspace and check whether that information has been completed.
If reporting dates look incorrect, review the case Aware Date and report records.
If the outcome looks outdated, refresh the page and check the case status.
If the search does not return results, clear the search field and try searching by case ID.
If you cannot access the RCS Register, check your permissions for Child Safety and Reportable Conduct.