Before You Start
You need access to Child Safety and Reconciliation.
The Reconciliation Overview shows totals across every house. Data will appear after houses are configured, shifts are rostered, and the reconciliation engine has run.
Open Reconciliation Overview
From the left sidebar, open Child Safety.
Select Reconciliation.
The Overview tab opens by default.
Review the Overview tabs
At the top of the page, you will see the Reconciliation tabs:
Overview
Houses
Regional
Review queue
Contingency
Use these tabs to move between summary data, house-level details, regional data, items needing review, and contingency reporting.
Review reconciliation activity
The main summary card shows whether there is current reconciliation activity.
This area may show:
Pending reviews
Uplifts awaiting approval
Contingency remaining
Saved period
If there is no activity yet, the page will show No reconciliation activity.
Review reconciliation periods
The reconciliation periods chart shows expected, actual, saved, and overage hours over time.
If no periods have been generated yet, the page will show No reconciliation periods yet.
This means the engine has not produced period data yet.
Review house performance cards
The Overview page includes house performance cards.
These include:
Top houses by overage
Top houses by savings
Recent overages
If there are no overages or savings yet, the cards will show empty messages.
Examples include:
No overages
No saved-hour pools generated yet
No overages detected in this range
Review the Contingency section
The Contingency section shows contingency usage across all houses with contingency enabled.
This section includes:
Used (period)
Cost (period)
Remaining (all houses)
Use this area to see how many hours have been funded from contingency, the period cost, and the remaining contingency budget.
Open the full contingency report
Select See full report in the Contingency section.
This opens the Contingency tab at:
/reconciliation/contingency
The full report shows contingency draws, costs, remaining budget, filters, export options, and departmental export.
Review the empty setup message
If no houses are ready for reconciliation, the page may show Nothing to reconcile yet.
This means houses still need to be configured and shifts need to be rostered.
Select Go to Sites to open the Sites area and configure a house with expected hours.
Important Notes
The Overview page is a summary dashboard for reconciliation activity across houses.
Reconciliation data appears after houses are configured, shifts are rostered, and the reconciliation engine has run.
The See full report link in the Contingency section redirects to the Contingency tab.
If the page shows empty states, it usually means there is no reconciliation activity for the current period.
The Go to Sites link helps users configure houses before reconciliation can begin.
Troubleshooting
If no reconciliation data appears, check that houses are configured in Sites.
If the page shows Nothing to reconcile yet, open a house from Sites and set its expected hours.
If reconciliation periods are missing, the reconciliation engine may not have run yet.
If overages or savings are missing, confirm that rostered shifts exist for the relevant houses and period.
If contingency values show A$0.00, check whether contingency is enabled and configured for the relevant houses.
If you cannot access Reconciliation, check your permissions for Child Safety and Reconciliation.