Configuration

Set up and customise Diversity Sync’d to suit your organisation’s needs. This section covers system settings, organisational preferences, branding options, and essential setup tasks.

By Adam and 3 others4 authors33 articles

Articles

Configure Leave SettingsConfigure leave approvals, open-shift behaviour, leave types by employment type, and notification recipients so leave requests work correctly across your organisation.

Clock Off Check ListCreate and manage custom checklist items that appear when staff clock off from shifts. This helps remind staff to complete important tasks before ending their shift.

Updating Your Company NameKeep your organisation’s details accurate by updating your company name within the system. Adjusting this information ensures your invoices, records, and communications reflect the correct business name.

Adding Your Company ABNUpdate your organisation’s billing details by adding or editing your company ABN and name to ensure accurate information is used for all invoices.

Configure Custom BranchesSet up and manage custom branches to represent different work locations across your organisation. Branches help organise staff by location and can also be used for branch-specific public holidays, roster…

Enable Public Staff ID CardsLearn how to enable Public Staff ID Cards so authorised admins can create short-lived, shareable staff ID card links.

Adding / Editing NDIS Billable ItemsLearn how to upload, review, and manage NDIS billable service items in Diversity Sync’d using the latest NDIS Support Catalogue

Roster ColoursLearn how authorised users create and manage roster colour rules that visually identify shifts by day, leave status, worked status, contract status, employment type, shift role, or leave type.

General Configuration SettingsLearn how to manage general organisation settings, clock on and clock off checklists, branches, and staff certificates from Admin Configuration.

AI Configuration SettingsLearn how to enable AI features for your organisation and review DS AI usage, pricing, monthly caps, billing, and included AI tools.

Security Configuration SettingsLearn how to enforce multi-factor authentication so all users must set up MFA before accessing Diversity Sync'd.

RCS Configuration SettingsLearn how to configure Reportable Conduct Scheme settings, statutory deadlines, reporting contacts, and reportable conduct categories.

Configure Clock On ChecklistSet up checklist items that staff must review when clocking on or clocking off from shifts.

Avatar Approval SettingsSet up profile photo approval so staff avatar uploads can be reviewed, approved, or rejected before going live.

Configure Certificates on AdminLearn how to add, update, and remove staff certificate types in Admin Configuration so they can be assigned to staff profiles.

Collections

Invoicing9 articlesGuides for managing invoicing settings, NDIS claims, billable items, plan managers, bulk uploads, approvals, and invoice-related configuration in Diversity Sync'd.

Roster Configuration9 articlesSet up roster defaults, shift roles, roster colours, site view hours, allowance warnings, clock adjustment rules, and public holidays for your organisation.