Before You Start
You need access to Child Safety and Reportable Conduct.
The NDIS Register is used to track NDIS reportable incident compliance. It helps users review notification status, report progress, restrictive practice involvement, authorisation, screening review, and current case status.
Open the NDIS Register
From the left sidebar, open Child Safety.
Select Reportable Conduct.
At the top of the Reportable Conduct page, select NDIS Register.
This opens the NDIS Incident Register page.
Review the register purpose
The page shows:
NDIS Incident Register
This register is used for Form 10 and NDIS reportable incident tracking and compliance.
Use it to monitor whether NDIS-related reporting steps have been completed.
Search the register
Use the Search field to find an incident or case.
You can search by details such as:
Incident ID
Participant
Status
Report type
This is useful when there are multiple incidents in the register.
Review the register columns
The NDIS Register table includes the following columns:
Incident ID
Participant
24hr Notified
5-Day Report
Final Report
RP Involved
Authorised
Screening Review
Status
Use these columns to check the progress of NDIS reporting and compliance requirements.
Review incident rows
Each row represents one NDIS-related reportable conduct matter or incident.
The row may show:
The incident or case reference
The participant connected to the matter
Whether a 24-hour notification has been completed
Whether a 5-day report has been completed
Whether a final report has been completed
Whether restrictive practice was involved
Whether authorisation was recorded
Whether a screening review is required or completed
The current status
If a field shows a dash, it means the information has not been recorded or does not apply yet.
Check the status
Review the Status column to understand where the incident sits in the process.
Example statuses may include:
final_report_pending
Other case or reporting statuses based on the case workflow
Use this status to identify whether follow-up is still required.
Open the case for more detail
If you need more information, return to All Cases and open the related case.
The full case workspace lets you review:
Overview
Timeline
Linked Records
Files
Notes
Risk Actions
Forms
Reports
Audit
Important Notes
The NDIS Register is a tracking view for NDIS reportable incident compliance.
It does not replace the full reportable conduct case workspace.
The 24hr Notified, 5-Day Report, and Final Report columns help track important reporting milestones.
The RP Involved column refers to whether restrictive practice was involved.
Blank or dash fields may mean the step has not been completed, is not required, or has not been recorded yet.
Troubleshooting
If an incident is missing, check the All Cases tab first.
If the participant is missing, open the case workspace and review the People & Location section.
If reporting fields are blank, check the Forms and Reports tabs in the case workspace.
If the status looks outdated, refresh the page and check the case status.
If search does not return results, clear the search field and try searching by incident ID or participant name.
If you cannot access the NDIS Register, check your permissions for Child Safety and Reportable Conduct.