Child Safety
Guides for managing child safety workflows, including reconciliation, reportable conduct, reviews, approvals, and compliance tracking across your organisation.
By Windolyn and 1 other2 authors21 articles
Reconciliation
Guides for reviewing reconciliation across houses, including expected vs actual hours, savings, overages, contingency, review queues, and approval workflows.
- Reconciliation OverviewLearn how to use the Reconciliation Overview to review expected hours, actual hours, savings, overages, pending reviews, and contingency across houses.
- Reconciliation HousesLearn how to review reconciliation by house, compare expected and actual hours, select reporting periods, export data, and configure house settings.
- Regional ReconciliationLearn how to review reconciliation by region, filter the reporting period, and understand saved-hour pools, contingency usage, and regional summary errors.
- Review QueueLearn how to use the Reconciliation Review Queue to find, filter, and review detected overages by status, house, region, and funding source.
- ContingencyLearn how to use the Contingency page to track contingency draws, view funded hours and costs, apply filters, and export available records.
- UpliftsLearn how to create, review, approve, and manage operational uplifts in Reconciliation.
- School AttendanceLearn how to log and manage school absences so reconciliation can apply school cut-out hours correctly.
Reportable Conduct
Guides for managing Reportable Conduct matters, including creating cases, tracking status and risk, recording involved parties, and managing response actions.
- Reportable ConductLearn how authorised Admins and Managers can view, search, filter, open, and create reportable conduct cases.
- Add a Reportable Conduct CaseLearn how to create a Reportable Conduct case from the Safeguarding Matters area, add matter details, select the matter type, and begin the case workflow.
- Managing Reportable Conduct Case StatusLearn how to move a reportable conduct case through each status stage, including Open, Under Review, report due stages, Closed, and Non Reportable.
- Reportable Conduct Case WorkspaceLearn how authorised Admins and Managers can open, review, and manage reportable conduct case details, linked records, forms, notes, reports, actions, and audit history.
- Reportable Conduct TimelineLearn how to use the Timeline tab to review chronological case activity, status changes, creation events, and closure history for a reportable conduct case.
- Reportable Conduct Linked RecordsLearn how to link related records to a reportable conduct case, including shift notes, incident reports, registers, and emails.
- Reportable Conduct FilesLearn how to upload, review, download, and delete evidence or supporting documents for a reportable conduct case.
- Reportable Conduct NotesLearn how to add official case notes, classify note types, and record internal updates, findings, risk notes, and management notes for a case.
- Reportable Conduct Risk ActionsLearn how to add, review, update, and manage risk mitigation or compliance actions linked to a reportable conduct case.
- Reportable Conduct FormsLearn how authorised users can open, complete, save, and mark reportable conduct forms as complete from the case workspace.
- Reportable Conduct ReportsLearn how to generate, preview, and review Initial, Interim, and Final Reports for a reportable conduct case.
- Reportable Conduct AuditLearn how to use the Audit tab to review automatically logged case activity and understand when no audit entries are available.
- RCS RegisterLearn how to use the RCS Register to track commission compliance, report submissions, investigation outcomes, workforce actions, CAPA, and case closure.
- NDIS RegisterLearn how to use the NDIS Register to track NDIS reportable incidents, notifications, reports, restrictive practice checks, and case status.