Open Bulk Upload
From the left navigation menu, click Admin.
At the top of the Admin page, click Configuration.
In the left-side configuration menu, click Invoicing, then select Bulk Upload.
This opens the Upload Service Items page.
Download the Template if Needed
In the Need a template? section, you can download the NDIS Support Catalogue.
You can also use the NDIS Pricing arrangements link to download the catalogue yourself.
Use the correct Excel file format before uploading service items.
Supported file types include:
.xlsx
.xls
The maximum supported file size shown is 10MB.
Upload the Excel File
You can upload the file in either of these ways:
Drag and drop the Excel file into the upload area
Click click to browse and select the file from your computer
After selecting the file, the system will automatically parse and validate the data before upload.
Select the File From Your Computer
If you click click to browse, your computer’s file picker will open.
Find and select the Excel file you want to upload.
Click Open to continue.
The system will then read the file and prepare the data for review.
Review Parsed Data
After the file is processed, the Review Parsed Data page will appear.
This page shows a summary of the uploaded file, including:
Total Items
Valid
Warnings
Errors
The table also shows item details such as:
Status
Item Number
Name
Unit
Date
Quote
Message
Items marked as Valid are ready to upload.
Items with errors will not be uploaded.
Confirm the Upload
Review the parsed data carefully before confirming the upload.
If everything looks correct, click Upload Valid Items.
The button will show the number of valid items that will be uploaded.
For example:
Upload 5 Valid Items
If you do not want to continue, click Cancel.
Confirm Upload Completion
After the upload is complete, the Upload Complete page will appear.
This confirms that the valid items have been processed and added to the catalogue.
You can click Upload Another File if you need to upload another service item file.
Important Notes
The upload must use an Excel file in .xlsx or .xls format.
Files up to 10MB are supported.
The system automatically parses and validates the file before upload.
Items with errors will not be uploaded.
Always review the parsed data before clicking Upload Valid Items.
Use the NDIS Support Catalogue or NDIS Pricing arrangements link if you need the correct source file.
Uploaded valid items are added to the service item catalogue.
Troubleshooting
If the file does not upload:
Check that the file is .xlsx or .xls.
Make sure the file is under 10MB.
Try downloading a fresh copy of the NDIS Support Catalogue.
Refresh the page and try again.
If items show errors:
Review the Message column in the parsed data table.
Check the item number, name, unit, date, and quote fields.
Correct the Excel file and upload it again.
If no valid items are available:
Confirm the file uses the expected catalogue format.
Check that required columns are included.
Download the template again and compare the structure.
If uploaded items do not appear in Billable Items:
Go to Configuration > Invoicing > Billable Items.
Search for the uploaded item number.
Refresh the page and check again.
Ask an administrator to confirm the upload was completed successfully.