Open Shift Pay Rates
From the left sidebar, select Finance.
At the top of the Finance page, select Shift Pay Rates.
This opens the Shift Pay Rates page.
Screenshot recommended: Place a screenshot after this step showing the Shift Pay Rates tab selected under Finance.
Review the Shift Pay Rates page
The Shift Pay Rates page shows hourly rate categories used for staff pay.
The page includes:
A Search pay rates field
A finance integration warning if Xero is not connected
Pay rate groups by employment type
Pay rate rows by shift type or time
Review the finance integration warning
If Xero is not connected, you will see a message asking you to Connect your company’s Xero account.
This warning means the system cannot yet view or assign finance software pay items for shift pay rates.
To resolve this, go to Admin > Integrations and authenticate the finance integration.
Screenshot recommended: Place a screenshot after this step showing the Xero connection warning on the Shift Pay Rates page.
Search for a pay rate
Use the Search pay rates field to find a specific pay rate.
You can search by terms such as:
Training
Casual
Part Time
Full Time
Night
Saturday
Sunday
Public Holiday
Overtime
This is helpful when the list contains many pay rate types.
Review Training pay rates
The Training section shows pay rates related to staff training.
Use this section when checking which pay rate applies to training shifts.
Review Casual pay rates
The Casual section shows pay rates for casual staff.
Examples shown in this section include:
Loading
Loading Overtime
Night
Afternoon
Saturday
Sunday
Overtime
Overtime+
Public Holiday
Use these rows to confirm the correct casual rate type for different shift conditions.
Review Part Time pay rates
The Part Time section shows pay rates for part-time staff.
Examples shown in this section include:
Night
Afternoon
Saturday
Sunday
Overtime
Overtime+
Public Holiday
Review Full Time pay rates
The Full Time section shows pay rates for full-time staff.
Examples shown in this section include:
Night
Afternoon
Saturday
Sunday
Overtime
Overtime+
Public Holiday
Important Notes
Shift pay rates are grouped by employment type, such as Training, Casual, Part Time, and Full Time.
The rate types help determine how staff are paid across different shift conditions, such as nights, weekends, overtime, and public holidays.
If Xero is not connected, pay item mapping may not be available.
The visible pay rates may depend on your organization’s finance and payroll setup.
Troubleshooting
If pay rates are not showing correctly, refresh the page and check again.
If the page shows a Xero warning, connect the finance integration through Admin > Integrations.
If you cannot assign finance software pay items, confirm that Xero is connected.
If a pay rate is missing, check your organisation’s payroll setup or finance configuration.
If search does not return results, clear the search field and browse by employment type.
If you cannot access Shift Pay Rates, check your permissions for Finance.