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Set Up MFA

Adam avatar
Written by Adam
Updated over 2 months ago

The next time you log in (after enabling MFA), you will be prompted to verify your account with an authenticator app (such as Microsoft Authenticator) by either scanning a QR code or entering a one-time code.

If unsure of the sign in process for your authenticator app, see the corresponding documentation or request assistance in the corresponding app for the best advice.

If using Microsoft Authenticator, see the sign in guide.

Scan the QR code with your mobile device's camera as instructed in your chosen authenticator app

If you have successfully scanned the QR code, skip step 2 and proceed with step 3

If your authenticator app is working, but the QR code will not scan, type the one-time code from your authenticator app into the text box.

Click Continue

Click Copy code to copy your recovery code

Save the code in a secure location:

  • On a different device

  • Physical copy (printed or written)

If your device is lost, you will still be able to access your account with the code.

Click the checkbox beside I have safely recorded this code once you have recorded the code

Click Continue

After completing the MFA setup process, you will be redirected to your Dashboard.

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