Unsupported Characters
Folder names cannot include the following characters:
. / \ : * # ? " |
These characters are restricted because they can interfere with file paths, system operations, or reserved functionality.
Valid Naming Requirements
To successfully create a folder:
Use letters (A–Z, a–z)
Use numbers (0–9)
Use underscores (_) or spaces
Ensure the folder name is unique within its current location
Best Practices
Use clear, descriptive names (e.g.
Client Documents,Invoices_2026)Avoid leading or trailing spaces
Apply consistent naming conventions across your Storage structure
Common Issues
If a folder cannot be created, check for:
Restricted characters in the name
Duplicate folder names in the same location
Hidden or unsupported characters from copy-paste
Following these guidelines ensures folders are created reliably and remain accessible across the platform.