If your account has been locked, compromised, or flagged due to unusual or suspicious login activity, it’s important to take action as soon as possible. These safeguards are in place to protect your data and prevent unauthorised access.
To begin the recovery process, please visit the New Horizon Code Security Contact page and complete the appropriate form. This allows our security team to review your case, verify your identity, and assist with restoring access to your account.
When submitting your request, ensure all information provided is accurate and up to date. This will help expedite the review process and allow our team to respond more efficiently.