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Reports Overview

Reports lets you build custom queries across your organisation's data, view the results in a table or chart, and export them as CSV or PDF.

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Reports Overview

Reports lets you build custom queries across your organisation's data, view the results in a table or chart, and export them as CSV or PDF. It is a flexible, self-service reporting tool — there are no pre-built templates. You choose the data source, pick columns, apply filters, and run the report on demand.

Where to find Reports

Reports is located in the main sidebar under Finance & Admin → Reports. Clicking it opens the Report Builder.

What you can report on

Reports pulls from eight data sources (called domains). The domains available to you depend on your role permissions. If you have access to a domain you will see it listed when you start a new report.

Domain

What it contains

Staff

Staff profiles — position, branch, employment type, contact details

Shifts

Roster shifts — times, status, roles, sites, assigned staff

Shift Logs

Shift log entries — action, details, staff, site, timing

Leave

Leave requests — type, status, date ranges

Participants

Participant records — site, NDIS details, contacts

Sites

Site locations — address, program, manager, counts

Compliance

Staff certificates and compliance documents — expiry tracking

NDIS Invoicing

NDIS claims, interactions, and service line items

Each domain has its own set of columns (fields) you can include in your report.

High-level workflow

  1. Choose a data source — select the domain you want to query.

  2. Pick columns — choose which fields appear in your results.

  3. Add filters (optional) — narrow the data by adding conditions.

  4. Set options (optional) — choose a sort order and group-by columns.

  5. Run the report — view results in a table or chart.

  6. Export (optional) — download as CSV or PDF.

Shareable URLs

Every report configuration is saved into the page URL. You can copy the URL from your browser and share it with a colleague — when they open it, the same domain, columns, filters, and sort order will be restored automatically and the report will run.

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