Added support for service agreements within invoicing.

Added configurable pre-claim validation, allowing organisations to block, warn, or skip checks before claims are submitted.

Added required claim checks for active plans, participant consent, signed service agreements, evidence files, cancellation reasons, correct rates, and weekend/public holiday billing rules.

Added automatic rate suggestions when a selected rate appears incorrect for the interaction date.

Added claim approval controls, including dollar thresholds, manager approval gates, and corrected-claim resubmission windows.

Added two-person authorisation for high-risk bulk actions, including configurable dollar thresholds, row-count thresholds, approver roles, approval timeouts, and optional self-approval.

Added bulk action safety controls, including row caps, email rate limits, confirmation thresholds, and duplicate request protection.

Added configurable audit policies, including retention overrides, additional field redaction, audit log access permissions, and export blocking.

Added plan archival settings so completed plans and related claims can be soft-archived after a configured period.

Added a Plan Manager Directory with seeded national plan managers, custom entries, and organisation-level overrides for billing contacts.

Improved roster mobile experience

Shift note contribution time bug has been resolved