Open RCS Configuration
From the left navigation menu, click Admin.
At the top of the Admin page, click Configuration.
In the left-side configuration menu, click RCS.
This opens the RCS configuration page.
Confirm Schedule 2 Attestation
The Schedule 2 attestation section confirms whether your organisation is a Schedule 2 reporting entity.
The Reportable Conduct Scheme applies only to entities listed in Schedule 2 of the Child Safe Organisations Act 2024.
Turn on We are a Schedule 2 reporting entity if your organisation falls within Schedule 2 and needs to enable the RCS module.
Click Save after changing this setting.
Set Statutory Deadlines
The Statutory deadlines section controls default reporting timeframes.
The default settings shown are:
Initial Report: 3 business days
Interim Report: 30 business days
These defaults match the Act.
Only adjust these deadlines where the Commission has agreed in writing to a different timeframe.
Deadlines are calculated in Australia/Sydney time.
Click Save after making changes.
Add Head of Reporting Entity Details
The Head of reporting entity section records the head of entity details and delegate details.
These details may pre-populate notification forms and support the alternative reporting pathway when an allegation involves the head of the entity.
Complete the available fields:
Head Of Entity Name
Role / Title
Email
Delegate Name
Delegate Role
Alternative Pathway Contact
Click Save after entering or updating the details.
Add the Commission Contact
The Commission contact section stores the default recipient email used when sending statutory reports to the Queensland Family and Child Commission.
Enter the Commission Contact Email.
Click Save after updating the email address.
Review Reportable Conduct Categories
The Reportable conduct categories section lists the categories of reportable conduct under section 26 of the Child Safe Organisations Act 2024.
Categories shown include:
Child sexual offence
Sexual misconduct
Ill-treatment of a child
Significant neglect
Physical violence
Significant emotional or psychological harm
Other
Use this section as a reference when reviewing or managing RCS cases.
Important Notes
The RCS module should only be enabled if your organisation is a Schedule 2 reporting entity.
The default statutory deadlines match the Act.
Only change statutory deadlines if the Commission has agreed to a different timeframe in writing.
Deadlines are calculated in Australia/Sydney time.
Head of entity and delegate details may be used in notification forms.
The Commission contact email is used as the default recipient for statutory reports.
Each section has its own Save button.
Click Save in the section you updated before leaving the page.
Troubleshooting
If you cannot enable RCS:
Confirm your organisation is a Schedule 2 reporting entity.
Check that you have permission to update RCS settings.
Refresh the page and try again.
Ask an administrator to review your role permissions.
If statutory deadlines look incorrect:
Check the Initial Report and Interim Report fields.
Confirm whether your organisation has a written agreement with the Commission for a different timeframe.
Remember that deadlines are calculated in Australia/Sydney time.
If reporting forms show incorrect head of entity details:
Review the Head of reporting entity section.
Update the head of entity, delegate, and alternative pathway contact fields.
Click Save after making changes.
If statutory reports are going to the wrong email address:
Check the Commission contact section.
Update the Commission Contact Email.
Click Save and test the workflow again if needed.