Go to Roster
From the left navigation menu, open Roster.
Use the date selector at the top of the page to move to the correct week, fortnight, or month.
You can also use the roster filters to narrow the view by staff, participant, or other roster options.
Select the Shift
Find the shift you want to update in the roster grid.
Click the shift card for the correct day and worker.
If a day panel opens, select the shift from the list shown in that panel.
Open the Shift Details
The shift details window will open.
At the top of the window, you will see tabs such as:
Details
Repeat
Availability
Logs
Clock
Allowance
Click the Clock tab.
Review the Clock Tab
The Clock tab lets you manually add clock events for the selected roster day.
You can add or update:
Clock On
Clock Off
Break Start
Break End
The page also shows existing clock events for the selected worker and day.
Each clock event may show labels such as:
Clocked On
Break Start
Break End
Clocked Off
Manual
No matching shift
Unrostered clock event
Set the Clock-On Time
Click the Clock On field.
Use the date and time picker to select the correct clock-on date and time.
Update the time field as needed, then click Apply.
The selected time will appear in the Clock On field.
Set the Clock-Off Time
Click the Clock Off field.
Select the correct clock-off date and time.
Click Apply.
Make sure the Clock On time is before the Clock Off time.
If the clock-on time is after the clock-off time, the system will show an error such as Clock in must be before clock out.
Add Break Times if Needed
To record a break, enter both:
Break Start
Break End
Use the same date and time picker to select the correct times.
Only add break times when they are required for the shift record.
Save the Clock Events
Once the clock times are correct, click Add clock events.
The button may remain disabled if:
Required times are missing
The clock-on time is after the clock-off time
The selected times are not valid for the roster day
You do not have permission to update clock events
After saving, review the clock event list to confirm the manual events were added.
Important Notes
Manual clock events are added to the worker’s assigned shift timeline.
Existing clock events are preserved.
Clock events are limited to the selected roster day.
Clock-on time must be before clock-off time.
Clock-off times should only be entered for times that have already happened.
If the shift crosses midnight, check the selected date and time carefully.
If you are updating a break, make sure the break times sit within the clock-on and clock-off period.
Troubleshooting
If you cannot see the Clock tab:
Check that you opened the correct shift.
Confirm you have permission to view and edit clock events.
Ask an administrator to review your role permissions.
If the Add clock events button is disabled:
Check that the clock-on and clock-off times are valid.
Make sure the clock-on time is before the clock-off time.
Confirm that the selected date is within the roster day.
Remove or correct any invalid break times.
If you see Clock in must be before clock out:
Open the Clock On field and check the time.
Open the Clock Off field and check the time.
Update the times so the clock-on time happens first.
If the clock event shows No matching shift or Unrostered clock event:
Confirm the clock event was added to the correct worker.
Confirm you selected the correct roster day.
Check whether the clock event was created outside the expected shift time.