Communication
Learn how to use Cora Chat for real-time messaging, team updates, and client communication. This section covers channels, notifications, permissions, and best-practice workflows to keep everyone connected and informed.
By Windolyn and 1 other2 authors13 articles
Cora Chat
A guide to using Cora Chat for fast, secure messaging between team members. Covers starting conversations, managing channels, notifications, and best practices for staying connected during shifts.
- Create a Cora Chat ChannelCreate a new Cora Chat channel to start a conversation with staff members in your organisation. Cora Chat can be used for direct messages, group conversations, team updates, and internal…
- Hide & Show a Cora Chat MessageLearn how to hide or reveal chat messages in Cora Chat using the appropriate permissions. This section explains how hidden messages behave, how transparency indicators work, and how to manage…
- Remove a User From Cora ChatLearn how to remove a staff member from a Cora Chat conversation using the conversation menu and Chat management window.
- Managing Chat Membership in Cora ChatLearn how to manage Cora Chat members, add staff, remove users, rename conversations, flag chats, and leave a channel.
- Cora Chat Inbox OverviewLearn how to use the Cora Chat inbox to search conversations, view unread or flagged chats, open group chats, and start a new conversation.
- Leave a Cora Chat ChannelLearn how to leave a Cora Chat group channel when you no longer need to be part of the conversation.
- Flag a Cora Chat ConversationLearn how to flag a Cora Chat conversation so important chats can be marked for follow-up and found later in the Flagged tab.
- Add Members to a Cora Chat ChannelLearn how to add staff members to an existing Cora Chat channel so they can join the conversation and receive future messages.
- View Cora Chat Conversation DetailsLearn how to view Cora Chat conversation details, including channel information, members, and available conversation settings.
- Rename a Cora Chat ConversationLearn how to rename a Cora Chat conversation so the channel name is clear and easy for members to recognise.
Announcement Board
Learn how to publish organisation-wide announcements, share updates, and keep teams informed. This section covers creating posts, visibility settings, and managing important communications.