Features
Added support for multiple connected Xero organisations, allowing the correct Xero organisation to be selected when sending claims.
Xero connections can now be viewed and disconnected individually by organisation.
Claims can now be re-issued to Xero when the previous invoice has been voided or deleted, using a new versioned invoice reference.
Manually recorded claim payments can now be reversed, automatically recalculating the remaining claim balance.
Added NDIS claim Credit Notes, allowing an unpayable claim balance to be credited with an optional carry-forward into the next billing period.
Credit Notes can be mirrored to Xero as allocated credit notes.
Added a Credit Notes card to claims, including credit status, notes, carry-forward information, and plan budget warnings.
Added a new claim Activity timeline showing key claim actions and the staff member who performed them.
Participants can now belong to both NDIS and Child Safety at the same time.
Added support for eight-hour sleepover rest agreements, alongside existing twelve-hour sleepover agreements.
Added Saturday, Sunday, and Public Holiday overtime pay items for SCHADS calculations.
Remittance batches can now be voided.
Improvements
Improved Xero invoicing so the selected organisation and its configured Chart of Accounts are consistently used throughout claim sending.
Improved Xero connection information throughout invoicing, including clearer connection, reconnection, and disconnected-organisation messaging.
Added direct links to Integrations from Xero connection warnings for users who have permission to manage integrations.
Improved weekly billing when a Xero organisation has no available customers, with clearer explanations instead of disabled selections without context.
Improved handling of claims connected to a Xero organisation that is no longer available, including displaying the affected organisation by name.
Improved credited claim handling across billing totals, dashboards, receivables, and claim statuses.
Claims that are partially credited or still awaiting a carry-forward are now clearly identified in claim lists.
Carry-forward Credit Note amounts are now excluded from plan spending and NDIS exports.
Improved Credit Note plan budget warnings so existing claim expenditure is not incorrectly counted twice.
Improved participant pickers so users with invoicing or participant-management access no longer see incorrectly redacted participant names.
Dual NDIS and Child Safety participants now use Child Safety precedence for relevant displays, badges, and incident requirements.
Improved sleepover agreement handling across shift creation, editing, bulk changes, roster moves, templates, and staff reassignment.
Sleepover agreement defaults are now applied consistently when creating shifts or changing an existing shift to a Sleepover.
Improved warnings when a roster action will remove an existing sleepover agreement.
Sleepover compliance warnings now provide clearer information about the affected site, sleepover window, and actual shift finish.
Improved roster pay-calendar notices by combining related information into a clearer banner.
Roster templates now use the appropriate timezone when processing shifts.
Improved roster hour labels for greater clarity.
Shift selection cards now display payable hours.
Improved overtime forecasting within the shift editor.
Default allowances are now protected from being renamed or deleted while remaining available for Xero mapping.
Improved session handling so temporary authentication failures are retried instead of immediately logging the user out.
Improved AI-generated overtime breakdowns.
Bug Fixes
Fixed contracted shifts remaining marked as contracted when copied, pasted, or dragged into an open roster row.
Fixed multiple issues causing inaccurate sleepover hour calculations.
Fixed sleepover agreements being unexpectedly removed when shifts were moved or edited.
Fixed eight-hour and twelve-hour sleepover agreements not being preserved correctly across some roster and template actions.
Fixed contingency call-out shifts incorrectly inheriting sleepover rest agreements.
Fixed contingency call-outs being assigned to the wrong site or missing the correct SCHADS minimum.
Fixed overtime backfill hours being attributed to the wrong shift site.
Fixed some sleepover shifts not being paid in full when their configured sleepover window began outside the expected range.
Fixed sleepover rest-gap calculations using the wrong timezone instead of the staff member’s pay-calendar timezone.
Fixed paid leave and casual loading being priced incorrectly in payroll exports.
Fixed the after-midnight portion of an overnight shift being moved to the wrong day when dragging the shift.
Fixed published shifts being inaccessible to some users with draft-only roster access.
Fixed split-shift breaks being deducted twice.
Fixed break deductions being skipped when the configured break exceeded part of a split shift.
Fixed continuation shifts not being matched correctly when multiple shifts overlapped.
Fixed overlapping call-outs being attributed to a single site instead of the correct individual sites.
Fixed one of two shifts being dropped when both shifts started at exactly the same time.
Fixed template shifts losing their site, contracted status, or sleepover agreement when the assigned staff member was archived.
Fixed roster calculations using an inconsistent lookback period compared with finance calculations.
Fixed the Credit Note window sometimes opening as a blank, dimmed screen.
Fixed several Credit Note voiding and synchronisation edge cases, including externally voided Xero Credit Notes.
Fixed Credit Note actions incorrectly changing unrelated claim or Xero synchronisation statuses.
Fixed credited claims being incorrectly included in some outstanding, approved, revenue, or payment totals.
Fixed claim deletion conflicts when a Credit Note or payment was recorded while a Xero operation was still processing.
Fixed Xero connection warnings incorrectly reporting an organisation as disconnected when the connection check itself failed.
Fixed stale Xero organisation information displaying accounts or contacts belonging to another connected organisation.
Fixed claims becoming difficult to open after resubmission and appearing as Unknown Client when their interactions had moved to the replacement claim.
Improved claim participant resolution so claim lists, permissions, resubmissions, remittances, and invoicing consistently use the correct participant.
Fixed claim actions occasionally displaying the wrong staff member in the Activity timeline after a staff member had been removed.
Fixed Xero and finance connection errors displaying inconsistent or misleading messages.
Fixed participant archive messaging displaying incorrect information.
Fixed plan limits not being correctly enforced when unarchiving participants or sites.
Fixed concurrent unarchive actions incorrectly reporting that an organisation had reached its plan limit.
Publication ID: api-id-9f3c2a71-6d84-4e2f-9c1b-5a7e4d2c8b19 This ID is used for internal tracking and synchronization between systems.
