Quick answers to the most common questions about using Diversity Sync’d. This section helps users resolve simple issues fast, understand key features, and get clarity on how the platform works day-to-day.
A guided overview of how to move through Diversity Sync’d. Learn where to find key tools, manage workflows, and access the features you use most, all designed to keep your team moving smoothly.
Information covering terms, policies, compliance requirements, and your obligations when using Diversity Sync’d. This section ensures full transparency and helps organisations stay aligned with regulatory and contractual standards.
Guides on connecting Diversity Sync’d with your existing systems, including finance, HR, authentication, communication, and storage tools. Learn how to streamline workflows by syncing data and automating tasks across platforms.
Documentation on managing billing, invoicing, plan budgets, and financial workflows within Diversity Sync’d. This section helps teams stay compliant, monitor spending, and keep financial operations running smoothly.
Learn how to use Cora Chat for real-time messaging, team updates, and client communication. This section covers channels, notifications, permissions, and best-practice workflows to keep everyone connected and informed.
Resources for administrators managing users, permissions, settings, and organisation-wide configurations. This section covers the tools needed to control access, maintain security, and keep your Diversity Sync’d environment running smoothly.
Guidance on keeping your Diversity Sync’d account protected through MFA, secure passwords, device checks, and access controls. This section helps you safeguard sensitive data and maintain a secure environment for your team.
Step-by-step guidance for creating, managing, and optimising staff rosters in Diversity Sync’d. This section covers shift creation, availability, compliance checks, and the tools that help your team schedule accurately and efficiently.
Documentation for submitting, approving, and managing staff leave within Diversity Sync’d. Learn how leave types, balances, and workflows operate so your organisation can stay compliant and maintain coverage.
Guides for managing participant profiles, supports, budgets, and documentation in Diversity Sync’d. This section helps teams track client information, stay compliant, and deliver consistent, high-quality support.
Instructions on recording, reviewing, and managing shift notes to maintain accurate client and service records. This section helps ensure compliance, supports handovers, and keeps your team aligned on participant needs.
An overview of the main Dashboard where you can monitor activity, view upcoming shifts, track alerts, and access key tools. This section helps you understand your organisation’s real-time status at a glance.
Documentation for managing incident, hazard, medication, vehicle, and other compliance registers in Diversity Sync’d. This section helps organisations maintain accurate records, meet regulatory requirements, and ensure safe, consistent service delivery.
Guidance on logging, tracking, and resolving improvement actions across your organisation. This section helps teams document opportunities for growth, assign responsibilities, and ensure continuous quality improvement.
Information on managing files, folders, and secure document storage within Diversity Sync’d. This section covers uploads, permissions, organisation-wide storage practices, and how to safely access or export your data.
Documentation for managing organisational sites, SIL houses, and service locations. This section helps you set up properties, link participants and staff, and keep essential location details centralised and compliant.
Guides for managing staff profiles, roles, compliance documents, and availability within Diversity Sync’d. This section helps you keep workforce records accurate, up to date, and aligned with organisational and regulatory requirements.
A detailed record of platform updates, improvements, and new feature releases. This section keeps your team informed about what’s changed, what’s been fixed, and what’s new across Diversity Sync’d.
Tools and guidance for submitting, tracking, and managing improvement requests across your organisation. This section helps teams identify opportunities for growth, document actionable steps, and support ongoing quality and performance enhancement.