Before You Start
You need access to the Admin area and permission to update configuration settings.
Required permissions:
View the configuration tab in the admin panel
Make changes to organisational configuration settings in the admin panel
Before adding a custom roster public holiday, make sure the required branches have already been created.
Go to Admin
From the left navigation menu, click Admin.
This opens the Admin area, where you can manage users, roles, logs, integrations, billing, configuration, and notifications.
Open the Configuration Tab
At the top of the Admin page, click Configuration.
This opens your organisation’s configuration settings.
Check That Branches Are Set Up
From the Configuration side menu, click General.
Find the Branches section.
Branches must be created before they can be assigned to public holidays.
Open the Roster Settings
From the Configuration side menu, click Roster.
This opens the roster configuration page.
Find the Public Holidays Section
Scroll down to the Public Holidays section.
This section is used to assign public holidays to branches.
A branch must be assigned for the public holiday to be used within roster and finance workflows.
Expand Public Holidays
Click the Public Holidays dropdown to expand the section.
Once expanded, you can add or manage public holiday entries.
Enter the Public Holiday Details
Complete the following fields:
Public Holiday Name
Enter the name of the public holiday.
Branches
Select the branch or branches where the public holiday applies.
Date
Select the date of the public holiday.
Example:
Public Holiday Name: Christmas Day
Branches: Main Branch
Date: 25/12/2026
Add Another Public Holiday if Needed
If you need to add another public holiday, use the add button inside the Public Holidays section.
Create a separate entry for each holiday that needs to apply to one or more branches.
Remove a Public Holiday if Needed
If a public holiday was added by mistake, use the delete or trash icon beside the holiday entry.
Only remove a holiday if it is no longer needed.
Save the Changes
After entering the public holiday name, branch, and date, click Save.
Once saved, the public holiday will be available for roster and payroll-related calculations.
Important Notes
Public holidays must be assigned to at least one branch.
If no branch is selected, the holiday may not apply correctly.
Saved public holidays can affect roster scheduling and payroll calculations.
If a public holiday applies to multiple branches, select all relevant branches.
If the Save button is disabled, check whether changes have been made or whether all required fields are complete.
Troubleshooting
If you cannot configure a custom roster public holiday:
Refresh the browser.
Check your internet connection.
Make sure you are in Admin > Configuration > Roster.
Make sure the required branch already exists.
Make sure the public holiday name is entered.
Make sure at least one branch is selected.
Make sure a valid date is selected.
Check that your role has permission to update configuration settings.
Contact an administrator if the issue continues.