Go to Admin
From the left navigation menu, click Admin.
This opens the admin area where you can manage users, roles, logs, integrations, billing, configuration, and notifications.
Open Configuration
At the top of the Admin area, click Configuration.
This opens your organisation’s settings and preferences.
Open Leave Settings
From the Configuration side menu, click Leave.
This opens the leave configuration page.
Update Leave Configuration
In the Leave section, review the available leave settings.
Available options may include:
Automatic Sick Approval
Disable Line Manager Notification Prior To Authorisation
Use the toggles to turn each option on or off.
Click Save after making changes.
Configure Open Shifts
In the Open Shifts section, choose which shift categories will not create open shifts when cancelling a shift.
Use the Shift Roles dropdown to select the relevant shift categories.
Click Save when finished.
Choose Leave Types by Employment Type
In the Leave types by employment type section, choose which leave types each employment type can request.
You can configure leave types for:
Casual
Part Time
Full Time
Contract
Use each dropdown to select the leave types available to that employment type.
Click Save after making changes.
If a staff member has no employment type set, they may be able to request any configured leave type.
Manage Leave Types in Finance if Needed
Leave types are created and managed in Finance Configuration.
Click Go to Finance if you need to create or update leave types before assigning them to employment types.
Configure Leave Notifications
Scroll to the leave type sections, such as:
Annual
Cancelled
Ceremonial
Community Service
Compassionate
Family & Domestic Violence
Long Service
Parental
Sick/Personal
Unpaid
Each section lets you configure notification recipients for that leave action.
Open the dropdown for the leave type you want to update, choose the required recipients, then click Save.
Important Notes
Leave settings are managed from Admin > Configuration > Leave.
The available leave types depend on your organisation’s Finance configuration.
Leave types can be limited by employment type.
Staff with no employment type set may be able to request any configured leave type.
Notification recipients can be configured separately for each leave type.
Use Save in each section after making changes.
Changes may affect how future leave requests are submitted, reviewed, and notified.
Users can view and manage leave requests from the main Leave section, depending on their permissions.
Troubleshooting
If you cannot see Admin:
Check that your user role has admin access.
Ask an administrator to review your permissions.
If you cannot see Configuration:
Confirm you are inside the Admin area.
Check whether your role allows configuration access.
If you cannot see Leave in Configuration:
Make sure you are on the Configuration tab.
Ask an administrator to confirm that you have permission to manage leave settings.
If leave types are missing:
Check Finance Configuration.
Confirm the leave type has been created.
Return to Admin > Configuration > Leave and assign the leave type to the correct employment type.
If the Save button is disabled:
Make sure a setting has been changed.
Check that a required dropdown has a valid selection.
Refresh the page and try again.
If staff cannot request a specific leave type:
Check the staff member’s employment type.
Confirm the leave type is assigned to that employment type.
Confirm the leave type exists in Finance configuration.
If notifications are not being sent correctly:
Check the notification recipients for the relevant leave type.
Confirm the recipient users have active accounts.
Review whether line manager notifications have been disabled before authorisation.